Payment Intelligence
Insights for Merchant Teams
Practical guides on disputes, fraud prevention, and payment operations — written by the Cellix team.
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Disputifier vs Chargeflow vs Cellix: Automated Chargeback Management Compared (2026)
If you're running a $200K–$500K/month ecommerce operation and still managing disputes through your processor's portal or a shared spreadsheet, you're already behind. Chargeback volumes across Visa and Mastercard networks rose an estimated 18% year-over-year in 2025, driven by a p...
How to Prevent Subscription Auto-Renewal Chargebacks: SaaS & Ecommerce Playbook for 2026
Every payment ops team running a recurring billing model has seen this scenario play out hundreds of times: a subscriber signs up for a free trial or annual plan, forgets about it, gets charged at renewal, and files a chargeback instead of requesting a refund. The dispute reason ...
First-Party Fraud in 2026: How Merchants Can Detect and Fight Refund Abuse, Free-Trial Cycling, and Friendly Fraud Chargebacks
Here's an uncomfortable truth most fraud teams already know but struggle to quantify: the biggest source of payment fraud losses at mid-market merchants isn't a faceless criminal ring in another country. It's your own customers. First-party fraud prevention merchants invest in to...